Experience
Full Stack Software Engineer
Contributed to the bookreport platform, a web-based Enterprise Resource Planning & Accounting software for K12 school districts which utilizes Go, TypeScript, React, and MySQL. Collaborated with a Financial Analyst on my team to optimize their workflow by approximately 20%.
Service Desk Analyst
Assisted with software, hardware, and network troubleshooting for the university faculty while maintaining a 100% Customer Satisfaction rating on our ticketing platform. Contributed to accurate and up-to-date documentation of IT systems, processes, and procedures.
Data Entry Assistant
Organized data from 270+ universities for the Registrar's course equivalency software. Developed a Python Script which accelerated the data entry workflow by approximately 60%.